Frequently Asked Questions
Everything you need to know about your next favorite accessory.
What materials are Slide Jewels products made from?
Our jewelry is crafted using high-quality materials including 18k gold plating, 925 sterling silver, and premium stainless steel to ensure durability and a lasting shine.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination and customs processing.
What is your return policy?
We offer a 30-day hassle-free return policy. If you are not completely satisfied with your purchase, you can return items in their original, unworn condition for a full refund or exchange.
Do you offer a warranty on your jewelry?
Yes, every piece from Slide Jewels comes with a 12-month warranty covering manufacturing defects. This does not include normal wear and tear or improper care.
How should I care for my jewelry to prevent tarnishing?
To maintain the brilliance of your pieces, we recommend avoiding contact with water, perfumes, and lotions. Store your jewelry in a cool, dry place, preferably in the pouch provided.
Can I track my order once it has shipped?
Absolutely! Once your order is dispatched, you will receive a shipping confirmation email containing a tracking number and a link to monitor your package's progress.